IMPROVING STUDENTS’ COMMUNICATION SKILLS BY USING MOVIES IN THE TEACHING OF ENGLSH FOR TOURISM SERVICE PROVIDERS

Budi Purnomo

Abstract


Abstract: This study aims at answering the problems: “Is the use of movies an effective method for improving students’ verbal and non-verbal communication skills in the teaching of English for Tourism Service Providers?” and “Does the use of movies as an information and communications technology (ICT) for language teaching make learning more meaningful to students studying English for Tourism Service Providers?” The research was conducted at Hotel and Travel Departments of Sahid Tourism Institute of Surakarta from August 2014 to January 2015. There are 48 students of semester five and two English lecturers as research subjects. It uses three techniques for collecting data: observation and field notes, questionnaire, and in-depth interviewing. The research findings show that: (1) the use of movies is an effective method to improve students’ verbal and non-verbal communication skills in the teaching of English for Tourism Service Providers and (2) the use of movies as an information and communications technology (ICT) for language teaching makes learning more meaningful to students studying English for Tourism Service Providers. 

Keywords: movies, verbal and non-verbal communication skills, English for Tourism Service Providers


Abstrak: Penelitian ini bertujuan untuk menjawab masalah: "Apakah penggunaan film efektif untuk meningkatkan keterampilan komunikasi verbal dan non-verbal mahasiswa dalam pembelajaran bahasa Inggris untuk layanan wisata?" dan "Apakah penggunaan film sebagai teknologi informasi dan komunikasi (TIK) untuk pembejaran bahasa membuat belajar lebih bermakna bagi mahasiswa yang belajar bahasa Inggris untuk penyedia layanan wisata?" Penelitian deskriptif kualitatif ini dilakukan di Program Studi Usaha Perjalanan Wisata and Perhotelan Sekolah Tinggi Pariwisata Sahid Surakarta mulai Agustus 2014 sampai dengan Januari 2015. Subjek penelitian meliputi 48 mahasiswa semester lima dan dua dosen bahasa Inggris. Penelitian ini menggunakan tiga teknik pengumpulan data: observasi dan catatan lapangan, kuesioner, dan wawancara mendalam. Hasil penelitian menunjukkan bahwa: (1) penggunaan film efektif untuk meningkatkan keterampilan komunikasi verbal dan non-verbal mahasiswa dalam pembelajaran bahasa Inggris untuk layanan wisata dan (2) penggunaan film sebagai teknologi informasi dan komunikasi (TIK) untuk pembejaran bahasa membuat belajar lebih bermakna bagi mahasiswa yang belajar bahasa Inggris untuk penyedia layanan wisata.

         Kata-kata kunci: film, keterampilan komunikasi verbal dan non-verbal, bahasa Inggris untuk penyedia layanan wisata



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References


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